Why Choose Colwyn Fireplace Centre?
Pairing unrivalled experience with modern solutions
As we have mentioned previously, we are a family run business and this is clear from the moment you walk into our showroom. Our friendly, highly trained and experienced staff are readily available to give you help and advice before, during and after the purchase.
We pride ourselves on our service and knowledge of the industry, whether you’re searching for advice on the fireplace that best compliments your interior design or if you want to know whether gas or electric is best for your needs, then we are here to help. This continuous strive for excellence is why we are North Wales’ No.1 choice for fires, fireplaces, stoves and electric radiators.
TESTIMONIALS
We visited Colwyn Fireplace Centre with an open mind and with only a vague idea about what we required to install in three old fireplaces in the main Portmeirion Hotel during a planned maintenance window scheduled for January 2010. It was important that not only did they have a practical use, but it was imperative that they fitted in with aesthetics of the Mirror Room, Library and Peacock Suite. Our first impression was the quite excellent and comprehensive range of items on display.
Lovely to be still able to receive a personal and highly professional service, knew exactly what was required in both appearance and heat output to match our requirements. We would have no hesitation in recommending Colwyn Fireplace & Stove Centre to all our friends.
I have now had 3 new fireplaces – 2 gas and 1 electric – installed by the Colwyn Fireplace Centre and am very happy with all of them. This has been a long and complex process, due to getting chimney liners fitted by my local builder, purchasing Selkirk boxes from the Plumb Centre and then getting the fitters to install the gas fires. Staff at the showroom have been extremely helpful with technical advice and sales support, guiding me through the process of choosing the various components, and sourcing custom sizes for the marble. The key to the success of the installations in an old house, with thick stone walls, has been the competency and experience of the fitters. Not only did they do a good job, excavating a skip’s worth of rubble in the process, but crucially, they knew how to deal with sloping floors and ensured that extra concrete was used to make the fireplace bases level. They took the time to make sure the job was done correctly. When it transpired that one hearth was 2 inches too short to cover an existing base, they took it back to the shop and ordered a bespoke size at no extra cost before continuing the job. When one wall was so out-of-true for the mantle surround, the fitter supplied an experienced plasterer to feather the wall to the surround and complete a professional job. I would have no hesitation in recommending this firm and, indeed, I will be back for a 4th fireplace soon!
Excellent service would highly recommend best company to anybody very good at advising and also clean and tidy very very happy with the end result all credit to Steve and his work mate.
Friendly and helpful in the Mochdre showroom. After a slight mix up with the installation date, the actual installation team (Steve and Lewis) were excellent. Very helpful, clean and tidy with a lovely finish to the job. Many thanks.
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